New IT structures stimulate the rise of digital business
According to Gartner, the current scenario requires the adoption of a Bimodal IT, to guarantee the systems robustness and to allow agile innovation simultaneously.
In times of dynamic and complex transformations, companies have sought ways to expand business through digital solutions. However, these initiatives are hindered by the traditional IT infrastructure, which often limits the agility and innovation capacity. To help companies to take advantage of the new digital economy, Gartner recently published a report suggesting that IT should be structured in a bimodal manner, combining the ability to provide reliable support to established business models with the ability to create new opportunities through innovation and experimentation.
At first, it all may sound very easy, but in fact, the implementation of Bimodal IT has required a lot of planning and competence from CIOs. A major challenge is to keep the same level of robustness of the systems managing basic functions of the company (called by Gartner IT Mode 1) and at the same time, make room for another team to do experiments with new possibilities that technology can bring to the business (called IT Mode 2).
Trying to involve the same people in both modes or positioning between the two modes is to target failure. The ideal scenario is to have different evaluation criteria, keeping boundaries between the performance of two different teams. However, it is important to remember that the proposal of a Bimodal IT seeks to encourage the use of 2 Mode methods in companies that only has mode 1 and does not advocate the IT division into two distinct lines of action.
In a constant transformation and increasing connectivity scenario, the traditional IT may have a slow response time. So the startups are quite used to what Gartner called mode 2, ie an IT characterized by experimentation and the search for innovation. For startups, the need for agility is indisputable: just remember that to quickly validate a business model means a significant competitive advantage. In this case, it is not just IT alignment to the business, but allowing tech solutions to be part of the core of new digital products.
But the benefits from a more flexible and agile IT is not just for startups. Many large companies are also looking for innovative solutions to help in the relationship with your customers or creating new products.
In one hand, companies have realized the importance of monitoring the breakneck pace of the digital world, on the other, it is also clear that they can not afford to give up what has come to be done so far. In this sense, the proposal of an Bimodal IT is consistent with the valuation of a set of processes and best practices already consolidated and does not represent a risk to stability, security and reliability of systems that support the basic functions of the companies. It is possible to combine agility with reliability, meeting thus the particular needs of each company.